Freddy's Frozen Custard & Steakburgers, or simply Freddy's, is an American fast-casual restaurant chain based in Wichita, Kansas. Its menu includes steakburgers, Vienna Beef hot dogs, and chicken sandwiches. The company also provides frozen custard and specialty sundaes.
About
Freddy's Frozen Custard & Steakburgers
Freddy's Frozen Custard and Steakburgers has brought a fresh
twist to American comfort food. Since its founding in 2002 with its first store
in Wichita, Kansas, Freddy's has rapidly expanded into one of the
fastest-growing franchises in the U.S., boasting over 400 locations nationwide.
Fan favorites include combo meals, dessert cups and cones, sandwiches, hotdogs,
sides, and kids' meals. For extra savings, don't forget to use Freddy's Promo Code when placing your
next order. With a Freddy's Promo Code,
you can indulge in all your favorites at a lower cost. Be sure to check our
site for the latest Freddy's Promo Code
deals!
Freddy's
Frozen Custard & Steakburgers Pickup Options
To enjoy Freddy's mouth-watering offerings, simply locate your nearest Freddy's online. They have great pickup options from various places.
Cancellation
Policy for Freddy's Frozen Custard & Steakburgers
For merchandise orders, if you want to change or cancel your order, please reach out to Customer Service at freddysmerch-cs@halo.com as soon as possible because your order may already be in the shipping process. They'll try to go along with your request as reasonably as possible.
Freddy's
Frozen Custard & Steakburgers Membership, Reward & Loyalty Programs
Sign up for free at Freddy's Rewards by downloading Freddy's
app. You earn points equal to 10 dollars for every dollar spent; you can redeem
the points for free menu items. Available at Google Play and the App Store.
Ways to Save More at Freddy's Frozen Custard &
Steakburgers
You can even sign up for their email newsletter to receive updates about new arrivals and special offers.
Shipping
& Delivery
Find your local Freddy's online; most locations offer delivery right to your door. You can also shop online for limited Freddy's merchandise such as sweatshirts, cups, fry sauce and baseball hats. Shipping cost is calculated at checkout. Typically, if it is in stock, it will ship within 48 hours. Personalized or non-inventory items may take up to 15-20 business days. Shipping details including methods and costs are calculated at checkout.
Returns
& Refund Policy
For merchandise returns or exchanges contact
them at freddysmerch-cs@halo.com. Items that are new and unused can be returned
within 30 days of receipt but not used, personalized, or non-inventory items
are returned.
Does Freddy's sell
gift cards?
Yes, Freddy's sells
gift cards ranging from $10 to $50. These can be purchased online only and can
be purchased with an E-Gift Card with a specified amount for Freddy's
merchandise. Physical gift cards can only be used in-store at the restaurant.
How do I contact
Freddy's?
You can contact
Freddy's customer service by calling the **1-866-731-4612** phone number or
send a message through their email address freddysmerch-cs@halo.com. You can
also have your corporate feedback through this online form.
What methods does
Freddy's accept as payment?
Freddy's cash, cash
cards, debit cards, all major credit cards, and Freddy's gift cards are
accepted in-store. All decent and regular credit and debit cards, as well as
E-gift cards, are acceptable for the purchase of merchandise from Freddy's
online.
Does Freddy's have a
rewards program?
Yes, they have a
rewards program which is accessible through their mobile app. Join Freddy's
Rewards free and earn 10 points per dollar spent. As you collect the points,
you could redeem them for such great rewards like free menu items- an awesome
way of saving money while enjoying your favorite dishes.
What is Freddy's
merchandise order cancellation policy?
If you wish to cancel
or amend a merchandise order please contact Customer Service at
freddysmerch-cs@halo.com as, by the time we may receive your request, it may
already be in the processing stage for shipment. We'll make every attempt to
accommodate your request.